Smarter Engagement.

Leading customer engagement – the world over

We design, create and deliver engagement solutions; they’re proven to increase customer value for the world’s largest banks, insurers and telecommunications providers.

Our engagement solutions drive deeper connections with customers, giving them reasons to engage more, stay longer and generate more value for our clients. Long-lasting engagement and long-lasting value.

Building consumer trust in the face of online threats

The threat of cybercrimes is everywhere and shows no signs of slowing. But in an ever-evolving and complex cyber landscape, is there an opportunity for businesses to provide support for cybercrimes-concerned consumers?

Our latest research reveals insights into consumer awareness and perceptions of cybercrimes, confidence towards managing cyber threats and the impact on loyalty and engagement of businesses that include cybercrimes assistance and support.

VIEW REPORT

Latest News

Cybercrime misconceptions putting UK consumers at risk

Affinion Cybercrime SOS report reveals UK is one of the nations most worried by cybercrime, [...]

The importance of consistent customer engagement

Consumer champion Which? recently revealed customers that are loyal to their home insurance provider are, [...]

Join us in celebrating CX Day!

By Karen Wheeler, Vice President and Country Manager, Affinion UK On Tuesday, October 2, 2018, [...]

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