Benefits and content

Benefits and content

We formulate different programmes for targeted appeal, complementing your core offering, while making lives better, safer and more enjoyable. We foster positive brand association (we can white-label), while increasing customer engagement, return on investment and advocacy.

Our benefits and content portfolio gives your customers time and money savings, peace-of-mind, protection and exclusive experiences:

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Cyber and ID Protection

Cyber and ID protection services – safeguarding personal data; identifying and mitigating risk for individuals, families and SMEs. Modules include:

Prevention
1. Education – raising threat awareness and privacy and identity protection best practice.
2. Device security apps – secure keypads, VPN and anti-virus software.

Detection
1. Monitoring and scanning of the web, social media and the dark web to pinpoint personal data risk.
2. Alert services, flagging data compromise or risk.

Resolution
Accredited helpline agents providing guidance and solutions for ID theft or fraud victims.

Power has shifted and is now firmly in the hands of customers. They have an unprecedented array of channels and tools available to them, which allows them to make or break business success.

So, businesses need to work harder and go further, not only to engage but to make sure customers feel more connected, stay longer and spend more. We talk to your customers. We make sure we understand what matters to them: what their concerns are, what they feel would improve their lives.

We use all this insight when we design our programmes so you can be confident they are relevant and that your customers will want to keep coming back. Insight is the backbone of our business and informs all that we do.

Lifestyle, Leisure and Entertainment

From store discounts, priority restaurant reservations, exclusive events to trips of a lifetime, Affinion builds highly personalised propositions based on what your customers need, value and enjoy.

Our Lifestyle, Leisure and Entertainment offers include:

Shopping
Exclusive major retailer discounts, offers and cashback – in-store and online.

Entertainment
Discounts and priority access to movies, shows and restaurants.

Travel
Tailored and discounted holidays built around individual customers – personalised experiences, package deals, cruises, and city breaks.

Concierge
Exclusive benefits to make life easier – airport meet and greet, VIP lounge access, discounted parking, crisis management through to personalised services for premium customers.

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