The Face of Retail Banking is Changing

The global banking sector is undergoing significant disruption from regulatory changes such as Open Banking and PSD2, the emergence of fintech providers and challenger banks through to digital transformation and changing customer expectations around how they interact and transact with their bank.

Putting Customer Engagement First

Karen Wheeler (UK Country Head) talks to Fintech Finance about how these challenges make it increasingly difficult for banks to win customer loyalty and how Affinion can help banks overcome these challenges through compelling engagement programmes that are proven to create stronger more valuable customer relationships.

Cyber & ID Protection Builds Loyalty

Protect your customers online and they'll reward you for it.

Affinion’s Personal Cyber & ID protection services help strengthen your customer relationships by providing your customers with peace of mind through a comprehensive suite of security services.

Latest Posts

Producing brand advocates by engaging with students

By Karen Wheeler, Vice President and Country Manager, Affinion UK Each year, universities across the [...]

Customer engagement is central to everything we do

At Affinion, customer engagement is central to everything we do, with every business we work [...]

Top industry insiders discuss customer engagement on The Fintech Show

What do customers expect from their banks in a digital age and how can financial [...]

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