What we do – NEW

We call it Smarter Engagement

We combine our extensive portfolio of partner services and benefits, programme design experience and marketing expertise with technology. Together, they enable our clients to deliver superior customer experiences which build meaningful, long-lasting and fruitful customer relationships.

We flex, tailoring our approach to achieve the best results – every time. For some clients, it’s providing complementary benefits, enhancing existing programmes. For others, it’s delivering data-driven marketing, focusing on incentives and rewards that catalyse a specific result, like up and cross-selling, or reigniting latent customer relationships.

Affinion designs and manages end-to-end engagement programmes too. Using a mix of data and insights, rewards, marketing expertise and technology, we create personalised customer experiences to connect, engage and add value. In short, we make data work: for our clients and for their customers.

We formulate different programmes for targeted appeal, complementing your core offering, while making lives better, safer and more enjoyable. We foster positive brand association (we can white-label), while increasing customer engagement, return on investment and advocacy.

The right approach, the right programme and the right results.

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